Reviews
State Farm® Agent Ross Garbarino
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Claire Vermaelen
November 2, 2026
"Conor is always able to answer my questions quickly."
We responded:
"Awesome! Appreciate all the love, Claire!
(Sorry for the delayed response! Google had everything paused during covid.)"
Jeremy Chatelain
November 2, 2026
"Agents at this office were pleasant and very helpful in a timely fashion"
We responded:
"Jeremy,
What a joy to hear that our team was able to assist you in a pleasant and timely manner! Your kind words mean a lot to us, and we're grateful for your review.
- Ross"
Andy Smith
October 29, 2026
"Matt was a great help to us and made things go smoothly!"
We responded:
"Andy,
It's delightful to hear that our team was able to assist you smoothly! Thank you for sharing your experience with us.
- Ross"
Apple G
October 26, 2026
"Jack assisted me with purchasing additional Life Insurance, he was very knowledgeable and helpful. I look forward to doing more business in the future. If I could vote a 10 I would, his level of assistance was highly exceptional. Thanks again Jack."
We responded:
"It's wonderful to hear that you had such a positive experience with our team while purchasing additional life insurance. We're delighted to know that the assistance provided was exceptional and that you're looking forward to future interactions. Thank you for your kind words and for taking the time to share your experience with us. - Ross"
Chad Anderson
October 26, 2026
"Professional staff. Explained everything in detail to make sure I had a full and clear understanding of my policies."
We responded:
"Chad,
It's wonderful to hear that our team was able to provide you with a detailed explanation of your policies. Ensuring you have a clear understanding is very important to us. Thank you for sharing your experience!
- Ross"
Zach Whisenand
October 26, 2026
"Conor was such a respectful agent. Made the whole process super easy for me to understand, would for sure use him again!"
We responded:
"Zach,
It's wonderful to hear that our team made the process easy to understand for you. We're delighted that you had a positive experience with our office. Thank you for sharing your thoughts!
- Ross"
Brenda Perkins
October 16, 2026
"Great job. Very polite. So friendly and polite."
We responded:
"Brenda,
Your kind words about our team's politeness and friendliness truly made our day! We're delighted to know you had such a positive experience with us.
- Ross"
Leonard Nelson
October 16, 2026
"He is real helpful and after me for getting insurance for a while doing a great job"
We responded:
"Leonard,
It's wonderful to hear that you found our team helpful in your insurance journey. We're delighted to have been able to assist you. Thank you for the fantastic review!
- Ross"
Kristin & Michael Brock
September 25, 2026
"Jack Gorman was super easy to talk to and not at all pushy. He was very attentive towards my needs and courteous towards my children. Everything this stay-at-home mom needed to make the switch!"
We responded:
"Kristin & Michael,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that everything went smoothly and that you felt comfortable making the switch. We're delighted that you found the interaction attentive and courteous, especially as a stay-at-home mom. If you have any more questions or need assistance with your insurance, feel free to reach out anytime.
- Ross"
sophie n
September 25, 2026
"Jack was a wonderful help and switching my insurance policy! He was kind and understanding and made the process A lot easier than anticipated and maybe knew with State Farm, but I plan to stay as long as Jack does!"
We responded:
"Sophie,
Thank you so much for sharing your experience! It's fantastic to hear that the process of switching your insurance policy was made easier with Jack's help. We're thrilled to have you with us and look forward to continuing to assist you with your insurance needs.
- Ross"
Yolanda Magee
September 25, 2026
"Matt was Awesome! He got me the coverage I needed for a low price."
We responded:
"Yolanda,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had a great experience with Matt and that he was able to help you with your coverage needs. We truly appreciate your kind words and are thrilled to have you as part of our community.
- Ross"
David Miller
September 21, 2026
"Working with Matt Dunbar was very pleasant and professional as he quoted me coverage for our vehicles and homeowners insurance. He responded to my many questions about specific items in detail. I would gladly recommend Matt, as an Insurance Agent, to anyone looking to insure their autos and homes.
My Wife worked with Conor to add her new Yukon AT4 to our policy and she said it couldn’t have been any easier or more pleasant working with Conor! She said he listened to her request, confirmed her request and then priced her addition and confirmed the exact coverage provided. Thanks Conor for taking care of my business!"
We responded:
"Mr. David, we appreciate the kind words! Matt and the rest of the crew are here if you need anything!"
Anna Campbell
September 15, 2026
"My agent worked hard to get me several discounts to make payments affordable. I am really glad I took the time to hear him out I don't usually do business over the phone but he made me feel comfortable."
We responded:
"Anna, thank you so much for sharing this with us! Your experience is exactly what we strive for. If you need anything at all, please don't hesitate to reach out! - Ross "
TJ MESSINA
September 15, 2026
"Matt did an excellent job he was very helpful when it came to switching policies"
We responded:
"Thank you, TJ! We appreciate you sharing your experience with Matt! - Ross"
Maria Landry
September 15, 2026
"Jack was great. I moved and he easily changed my plan as requested. Nice guy."
We responded:
"Thank you, Maria! We’re glad Jack was able to help with your move and policy updates! - Ross"
Carlton Sibley
September 15, 2026
"Very nice and helpful"
We responded:
"Thank you for the kind words, Carlton! - Ross"
Melissa Carlisle
September 9, 2026
"Matt is always happy to help with my numerous questions. He manages to get my insurance policies in place on time even when I give him a very short lead time to work with. I know that I can trust him to handle all our insurance needs"
We responded:
"Thanks for sharing Melissa! We appreciate you!"
Gaylan Lewis
August 31, 2026
"I had an exceptional experience working with Jack at Garbarino State Farm! From the very beginning, Jack was professional, knowledgeable, patient, and genuinely committed to making sure I received the best service possible. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free.
It’s rare to receive this level of customer service, and Jack definitely went above and beyond my expectations. I truly appreciate his responsiveness, professionalism, and willingness to help. I would highly recommend Jack and Garbarino State Farm to anyone looking for someone they can trust with their insurance needs!
Thank you, Jack, for the outstanding service! ⭐⭐⭐⭐⭐"
We responded:
"Thank you, Gaylan! We’re glad Jack took the time to answer your questions and explain everything clearly. We truly appreciate your kind words and recommendation! - Ross"
Christian Turner
August 19, 2026
"Just moved to Baton Rouge for graduate school at LSU and Matt was very helpful and to the point in setting up renter’s insurance. Communicated very efficiently over text, and was very helpful and informative over a phone call when setting up the plan. Thank you Matt!"
We responded:
"Christian, thank you for the great review! We’re glad Matt made setting up your Renters Insurance easy and kept you informed throughout the process. Welcome to Baton Rouge, and best of luck at LSU! - Ross"
Ahilia Foster
August 10, 2026
"Jack was amazing at getting our family quotes for home and auto. We are incredibly grateful to be a part of the Statefarm family!"
We responded:
"Ahilia, thank you for your wonderful review! We're so glad Jack was able to help your family with your home and auto insurance needs. Providing helpful, knowledgeable service is what we strive for, and we're thrilled to hear you had such a positive experience. We're so happy that you are part of our State Farm family! - Ross"
Christopher Catanese
August 4, 2026
"Jack was a pleasure to do business with"
We responded:
"Thank you, Christopher! We’re glad you had a great experience working with Jack. We appreciate your review! - Ross"
Todd Rossnagel
July 31, 2026
"Phenomenal customer service, and walked us through every step, with ease."
We responded:
"Thank you, Todd! We're so glad our team made the process easy and took the time to guide you every step of the way. We appreciate your kind words and your support! - Ross"
Kimberly Plant
July 20, 2026
"I get personal acknowledgment of my concerns and the teams works to meet my needs to my satisfaction."
We responded:
"Kimberly, thank you for your kind review! We're glad to hear our team takes the time to listen to your concerns and provide the support you need. We truly appreciate your trust and look forward to continuing to serve you! - Ross"
Candice Rushing
July 20, 2026
"love the help I received as well as the price and discounts!"
We responded:
"Candice, thank you so much for sharing this with us! We're so happy to hear this and we're always here to help. We appreciate you! - Ross "
Kyle Fournet
July 8, 2026
"Ross and Matt are fantastic at what they do to help keep my business and personal side insured and covered as I need. They sell relationships with clients not just numbers and can tailor insurance coverage to your needs as much as possible. They are extremely responsive with communication and quick to answer any questions you may have! I highly recommend Ross and Matt at Ross Garbarino Insurance for any insurance needs!!!"
We responded:
"Thanks Kyle. Means a lot! We appreciate you. Always a phone call away if you need anything! "